If you have any questions, do not hesitate to reach out! The VIRPIL Controls support team are always ready to assist with any questions and typically respond within 1-3 hours during business hours.
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Stock Status Information
- In Stock - The product is currently available in the VIRPIL warehouse serving your location and is ready to dispatch. However if there are orders ahead of yours in the packing queue, our warehouse team may require a few days to pick and pack those first before getting to your order.
- Backorder - The product is currently in active production, but not available in our warehouse. You can place an order today to secure your position in the order queue. Backorders can be cancelled for a full refund at any point before dispatch.
An estimated lead time for backorders are shown on the product page. After placing a backorder, you will receive automated email updates with the progress of your backorder. - Pre-Order - This is a new product line that has not yet entered active production at our manufacturing facility.
You can contact our support team at any stage to enquire about the current estimated leadtimes.
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Customer Support
The VIRPIL Controls support team is spread out amongst our office locations in the EU, UK and US. If you have any questions or require assistance with your VIRPIL gear, please submit a ticket
Our support team will respond ASAP to answer any questions!
USB - XS9 Cable
Replacement XS9-USB cable for connecting your VIRPIL devices to your PC. Featuring locking XS9 Aviation style connector.
Product Details
Technical Specifications
What's Included
Dimensions
Product Dimensions (mm):
Product Weight (kg):
Downloads
Warranty & Right to Repair
VIRPIL Controls devices are covered by our no-quibble 2 year warranty. Devices outside of warranty can also be returned for repair by our in-house service team.
We also believe in a consumer's right to repair and as such we strive to provide easy access to parts and components for DIY repair where possible!